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Understanding how your organization’s processes operate is critical for delivering quality products and services to your customers. In this course, we will explain the statistical tools needed to understand processes and present opportunities for improvement visually and statistically. In addition, we will present the indices used by leading organizations to measure process capability and discuss the application of the 7 quality control tools and their benefit to organizations.
By the end of the course, participants will be able to:
Managers, supervisors, and professionals who wish to fully utilize SPC concepts and process capability in their organizations and learn how PSC relates to work and business improvement.
Understanding how your organization’s processes operate is critical for delivering quality products and services to your customers. In this course, we will explain the statistical tools needed to understand processes and present opportunities for improvement visually and statistically. In addition, we will present the indices used by leading organizations to measure process capability and discuss the application of the 7 quality control tools and their benefit to organizations.
By the end of the course, participants will be able to:
Managers, supervisors, and professionals who wish to fully utilize SPC concepts and process capability in their organizations and learn how PSC relates to work and business improvement.
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